One phone number is not coming in on my text messages. Can anyone tell me why?
Slowpoke
Newbie

I have been missing texts from my daughter, and cannot figure out why.  I have no blocks set up.  I do receive phone calls from her.

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Re: One phone number is not coming in on my text messages. Can anyone tell me why?
candiceh_vzw
Verizon Employee
Slowpoke,

Thank you for reaching out to us regarding this matter. Getting those text messages is very important but I am sure you would love to receive them from your daughter. We will work together to get this issue resolved for you now. What kind of phones do you both have? Is she also on Verizon as well? Have you ever been able to send and receive messages from her in the past?

CandiceH_VZW

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