OK Google no longer works from a locked screen
Wmsburgblu
Newbie

Since I received the Marshmallow update, "Okay Google" doesn't work from a locked screen on my new Droid Turbo 2.  HELP!

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Re: OK Google no longer works from a locked screen
vzw_customer_support
Customer Service Rep

Wmsburgblu, we understand your concern. Have you updated your Google App?

Under your settings for the App please go to Voice > Ok Google detection. Please make sure the check box next to "from Google app" is checked. Also, please check to see if the check box next to from any screen or always on are checked.


EstebanP_VZW
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