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Got it ghostndragon, just want to cross all bases to see if there is an issue with the device or network. What signal strength is the device showing? http://vz.to/1o9SiMd
AshleyS_VZW
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Typically, 2-3 bars 4G, but drops suddenly. Right now, no signal. About 30
seconds ago, 3 bars 4G. I'm using wi fi for Internet.
On Aug 19, 2014 11:08 AM, "Verizon Wireless Customer Support" <
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Thanks for that information! If this would be the only device on the account that is having issues within the area it may be the device itself. We can try to reset the device to it's factory defaults to ensure that there would be no software issues. To see how to reset you can check here http://vz.to/1yXrB3D. This may also allow us to "reinstall" the OS update so to speak. Keep us updated.
AdamG_VZW
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That is the very last thing I want to do. Based on what I've read
elsewhere, a factory reset is unlikely to solve this. I'm not the only one
with this problem and the problems seem to stem from the update itself.
Aside from the hassle of resetting and reinstalling everything, I will
irretrievably lose progress on several games, including any purchases
within those games. I would like some assurance that a reset would fix the
issue rather than simply result in a reset.
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Note III dropped calls got a replacement and still bad signal created
by Verizon Wireless Customer Support
<https://community.verizonwireless.com/people/vzw_customer_support> in
Android - View the full discussion
<https://community.verizonwireless.com/message/1125639#1125639>
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