Note 3 4.4.4 update - Low Volume
MigdaliaNJ
Newbie


Yesterday, my Note 3 received an OTA update from 4.4.2 to 4.4.4. Everything appears to be fine EXCEPT for very low volume - even with the volume set at the highest capacity. When I play videos or music or attempt to speak to a caller, I can barely hear anything in my headset. When using the Note 3 without the headset, it is stil considerable lower even when maxed out. Where before I would have my Volume control set about mid-range, now when its even maxed out, I can barely hear! Is this fixable????

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Re: Note 3 4.4.4 update - Low Volume
vzw_customer_support
Customer Service Rep

MigdaliaNJ,

I am so sorry to hear about the issues with your volume after the software update. Thank you for all the testing you have done. Do  you also notice low volume on a call when not using the headset also? When talking to someone on speaker phone is it still low volume?

LindseyT_VZW

Follow us on Twitter @VZWSupport

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