Not getting MMS texts since upgrade.
Mrs_Thomas2
Enthusiast - Level 1


I have a Droid Razr M and I am not getting MMS (group) texts since I updated the phone several months ago.  I see so many people who have this issue.  Has their been a solution?  I used to love Verizon and this phone, but I am losing business and income because of this.

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Re: Not getting MMS texts since upgrade.
vzw_customer_support
Customer Service Rep

Mrs.Thomas2,

We don't want you to be missing out on any more important business text. I want to make sure that we are on the same page. Are you able to receive picture messages? Or is it just Group messages that you are not getting? Are you using the default text message application on the phone or a 3rd party application from Google Play Store? Please keep us posted.

KevinR_VZW

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