Not able to send text

maggie2u
Member

Hi ... Maggie here. I'm unable to get a text out or receive a text. I had this issue a few weeks back and took it in but for the life of me can't recall what the man did. I thought he checked the "data" and said .. "you didn't have it turned on", I can't see where to "turn data on". I'm thinking it was something else now, something he did "turn on" but what I don't know. It was that simple BUT .... again, I can not recall what he did. Any helpers ?? I'm not able to return to a Verizon store for a few days or I would.

            Thank You,

                   Maggie

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Re: Not able to send text

Community Manager
Community Manager

I know how important text are maagie2u and I would be more than happy to help. What phone do you have? Are you using a 3rd party messaging application? Are you able to access the internet or use your other applications? You can usually go to messaging, click menu and view message settings. I look forward to hearing from you.

KinquanaH_VZW
Follow us on twitter @vzwsupport

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Re: Not able to send text

Not applicable

Turning the data on is usually as simple as going into Settings-Wireless and Networks-Mobile Networks-Data Enabled.

Make sure it has a checkmark next to it and that it is active.

If that was the fix for the messaging previously perhaps it will fix it again, if not I would recommend contacting CSR on a seperate phone and going through troubleshooting with the agent.

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