Not able to receive or send pictures through messaging on Razor M
Arenez
Newbie

I have a Droid Razr M.  Since the upgrade, I have had difficulty sending and receiving pics through messaging.  It takes hours to send or receive a pic.  Sometimes it never happens at all.  Didn't know if anyone had any suggestions.

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Re: Not able to receive or send pictures through messaging on Razor M
vzw_customer_support
Customer Service Rep

Hi Arenez,
I apologize you're having issues with your device since your upgrade. Are you using an app on you new device? Are you getting an error message as to why your not able to send or receive pictures? Try a soft reset on your device by powering it off for a full minute and back on afterwards. Try to send a picture noting any errors received.

Thank you!

EdW_VZW
Follow us on twitter @VZWSupport

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Re: Not able to receive or send pictures through messaging on Razor M
Arenez
Newbie

I have already tried those things. No error message shows up. Usually it takes anywhere from 2-8 hrs to send or receive pictures via text messaging.

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