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NO SOUND plays at all when i receive a message on my new MAXX DROID 16gb phone. I only see NOTIFICATION tone settings and choices in the Messaging folder, but the sound I choose never plays for any incoming messages.
HOW DO YOU KNOW WHEN A MESSAGE IS DELIVERED IF THERE are no notification SOUNDS ?
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I am new at this SORRY, but I wanted to ADD, I have gone into MSG folder, there is no "SET RINGTONE" on my options available. Troubleshooting answers tell me there is a ringtone option but there is NOT.
BELOW the messaging options are NOTIFICATIONS, I am able to set a ringtone for that but it NEVER PLAYS anyway.
Hope I made this clear that I did troubleshoot but there is NOT a ringtone option in my MESSAGING folder
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Thanks for the details Gravy22Boat. The steps that you have described are exactly the steps that we would have you do. Is the phone on silent when a message comes in? Notifications won't play if this is the case. Please check this and let us know. Thanks!
ErinW_VZW
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Hi, no the phone is not on silent. the phone ringing is fine, volume adjusts normally. Unless u are saying that only MSGing has a silent mode of its own that I can't find.
But my phone is in regular ringing mode.
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Hello Gravy22Boat!
Let's dig a little deeper to find the issue for you. Please press the messaging icon, then press menu/settings. There should be a vibrate/silent/notification ringtone option there. Let me know how that works out, thanks!
ChristinaB_VZW
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