My Galaxy Tab S just upgraded to Lollipop and now I keep getting an error that states 'Unfortunately, email has stopped working' every time I try to launch the native email app. I tried clearing the cache and also restarting my tablet to no avail. The Clear Data button in the Application Manager is grayed out so I cannot delete data. Also, I cannot delete the existing email accounts to try and reset them because when you access them in Settings>Accounts, it attempts to open the email app once you select Remove Account which then results in the same error.
I would really prefer not to do a factory reset without a guarantee that it is going to fix the problem (I know that this frequently gets recommended when there is no other solution available but also rarely fixes the problem).
I use this tablet for work email and cannot be without it. Does anyone have any recommendations on how to fix?
I recommend using the dedicated app for your email service such as Gmail for Gmail, Yahoo for Yahoo or Outlook for MSN, Hotmail, Live. That is, if possibly you use those services. Also, K9 Mail is a popular app. You can add you POP3 or IMAP email to Gmail also.
Thanks for the suggestion, SNN5! Unfortunately, I manage several email accounts and would like to continue to use the combined inbox functionality of the native email app. Hoping that someone out there has a solve for this as I don't think it's too much to ask to have the native app function.
I had already tried rebooting the tablet. I just tried the wiping cache partition and it didn't fix anything. Still getting the same error.
I really hate that I have to factory reset this and not even sure if that is going to fix the issue. It's pretty ridiculous that an OS update can render a native app completely useless. What do I do next if I go through with a factory reset and it doesn't fix the problem?
Oh goodness, AMCD3! I'm sure this is an issue for you as well.Can you explain what is going on with the calendar sync? Is there an error? Are you using the Google calendar?
How long is the battery lasting after a full charge?
Have you been able to make sure all apps are updated?
This will also help with some basic troubleshooting http://vz.to/MLDgRr
TamaraH_VZW Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I finally got up the courage to do a factory reset and now I'm even more screwed than I was before. The app still is giving me the exact same error and now I can't get through the setup wizard because I can't add an email account. So my tablet is a $500 completely useless brick. How do I fix this now????