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My wifi wont connect on my phone anymore. What should I do?

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I really need help with the wifi on my phone. One day I come and my wifi wouldnt connect. So I disconnected my router and left it unplugged for a minute, then I turned my phone off for 10 seconds and turned it back on and I still have the same problem. I then went to my settings in the phone click on the wifi icon and and saw my home wifi and it keeps saying wifi not in range and I'm in my own home. What should I do?

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Re: My wifi wont connect on my phone anymore. What should I do?

Community Manager
Community Manager

WIFI is necessary to stay within your data allowance, robdolla24. We’re on the case. What make and model phone do you have? Had anything changed on the device since this started (i.e. software update, new app, etc)?


LynnD_VZW
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our conversation. Thanks in advance for your help with this!!

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