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My wife's Droid 4 will not load FB Pics... 3rd phone

Member

So, this is the third Droid 4 and the 2nd with this issue:

Uploading a pic from the FB app or the gallery to facebook will show status bar to 100% then give the triangle and state could not load.

Here's what I have done:

#1 Clear FB data

#2 Delete FB app and re-download from the Play store

#3 Hard reset

#4 Device wipe and start over

#5 D/L the latest update (now ICS)

#6 Talk to support and have them send a new phone

#7 Exchange Phone

#8 Repeat with new phone with the same results

#9 Now I'm here. ANY real help would be appreciated

Thanks,

D-

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Re: My wife's Droid 4 will not load FB Pics... 3rd phone

Sr. Leader
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Re: My wife's Droid 4 will not load FB Pics... 3rd phone

Customer Support

That sounds frustrating Demiroquai!  I know how important it is to be able to upload pictures to Facebook!  Quick question, have you installed any type of antivirus applications to your device?  If so, I suggest removing and retesting.  http://bit.ly/T3n0vW  These applications have been known to cause these types of device symptoms.  Let me know so I can further assist.  Thanks!

AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport

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Re: My wife's Droid 4 will not load FB Pics... 3rd phone

Sr. Leader

You would think 3 replacements and it still doesn't upload it may be Facebooks app itself?

Have you tried the native one built into Motoblur?

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