My emails are not being sent through my Stratosphere.
marrelam
Newbie

I am sending emails and the recipients are not receiving them. I have sent a test message to myself with the same results. I use MSN/Hotmail as my main email provider with also having Gmail synced. I can receive emails but when I send they never get to their destination. I have had my phone for just under 2 weeks. Any advice?

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Re: My emails are not being sent through my Stratosphere.
vzw_customer_support
Customer Service Rep

Hi Marrelam!

Oh my! I am sorry to hear that your device is not sending emails. I know how important this feature is, and I will certainly get this resolved for you. Is this only your MSN account that is not sending mail? Have tried using gmail?  There is an Hotmail application in the Google Play Market that can be downloaded as well. You can also check the Outgoing E-mail settings on the device to make sure you have the correct setup of the email account:
Outgoing Mail Server Name: smtp.live.com
port 587 (either SSL or TLS depending on client being used)
Username requires full email address (e.g. username@hotmail.com)
Password is the Windows Live ID password.

Keep us posted!

Thanks,
Pamelaf_vzw



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