My data is not working?

I bought $5 of data on MyVerizon app on my samsung galaxy cell phone. It took my money but did not give me any data. What do I do?

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Re: My data is not working?

demmo86rt
Leader

It may not show immediately, has it started working yet? If not, you may need to call customer service to get things straightened out.

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Re: My data is not working?

Community Manager
Community Manager

We want to ensure you receive your purchased data, jade1verizonuser1. What steps were taken to purchase the data? Have you been able to successfully purchase data using this method previously?

AndreaS_VZW

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