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My LG G 8.3 tablet is refusing to charge with the charger it came with claiming it's not compatible

raspberrykit
Member

It's at a 50% charge. Went to plug it into the charger that charged it up yesterday with no problems and am getting a message saying "Stopped charge" due to incompatibility and to use the charger that came with the tablet. This is the charger that came with the tablet. I've attempted restarting my tablet. I've done the "battery pull". I've done the trick suggested on other forums of holding the power button 10-20 seconds while it powers off and plugging the charger in. Each time, same message comes up. And each attempt seems to drain the battery even more.

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Re: My LG G 8.3 tablet is refusing to charge with the charger it came with claiming it's not compatible

MikeyWade
Novice

I had the same issue with my device, and it turned out to be a 3rd party program.  Try booting your device in safe mode, instructions on how to do this can be found here:http://www.verizonwireless.com/support/knowledge-base-95321/. I hope that helps you

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Re: My LG G 8.3 tablet is refusing to charge with the charger it came with claiming it's not compatible

Community Manager
Community Manager

It's imperative that your device is running in top form, raspberrykit. Have any new applications been downloaded within the last few days? Has the application recently received any new software updates?

YosefT_VZW
Follow us on Twitter @VZWSupport

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Re: My LG G 8.3 tablet is refusing to charge with the charger it came with claiming it's not compatible

MikeyWade
Novice

I had the same issue with my device, and it turned out to be a 3rd party program.  Try booting your device in safe mode, instructions on how to do this can be found here:http://www.verizonwireless.com/support/knowledge-base-95321/. I hope that helps you

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Re: My LG G 8.3 tablet is refusing to charge with the charger it came with claiming it's not compatible

raspberrykit
Member

This actually worked! Thank you!

Re: My LG G 8.3 tablet is refusing to charge with the charger it came with claiming it's not compatible

MikeyWade
Novice

I'm glad!

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Re: My LG G 8.3 tablet is refusing to charge with the charger it came with claiming it's not compatible

MikeyWade
Novice

However that's not a permanent fix.   You will have to find out which app is doing it.   You can start by removing your most recently installed apps

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