My HTC Droid Eris turns off every 5 mins
themaine16
Newbie

I've tried popping the battery out, turning it off, everything. It will not stop restarting itself though. It'll restart, I won't even touch it and it will restart itself again.

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Re: My HTC Droid Eris turns off every 5 mins
LMNunez
Newbie

Mine is too. It started just after midnight local time. I can't even call customer service, because it keeps restarting, before someone picks  up. What is going on?

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Re: My HTC Droid Eris turns off every 5 mins
gerio
Specialist - Level 2

Sounds like you guys are headed back to a Verizon store for repair or replacement.

 

All I can suggest is cleaning the battery terminals and contacts. Although that can cause these problems, it sounds pretty trivial in both the cases I see here. But being a trouble-shooting kind of guy, I just can'thelp myself....:smileyvery-happy:

 

Good luck to both of you,

Geri O

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Re: My HTC Droid Eris turns off every 5 mins
akskrs3
Newbie

Mine is doing the same thing! I have only had the phone for 1 week! I thought I would come on here and find an answer, but it seems that it is happening to quite a few users. It just started all of the sudden this morning. Nice way to start the New Year, I can't use my new phone!

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Re: My HTC Droid Eris turns off every 5 mins
gerio
Specialist - Level 2

Look through all of the threads that are discussing this problem It appears that this issue is related to installed apps somehow. Someone is reporting that they un-installed their apps and the problem stops.

 

No mention of exactly what app is causing the issue. I can't help much since I'm not having this problem with my Eris.

 

Neither is my daughter's Eris.

 

Good luck, Geri O

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Re: My HTC Droid Eris turns off every 5 mins
mjones728
Newbie

Were you able to find a solution to this problem?  I was having a similar issue, it would spontaneously shut down.  The issue has worstened to now it will not turn on.  Battery was at 3/4 full.

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