My HCT One M8 won't send MMS

Member

I tried Hangouts instead of the default Messages app for a while and didn't like it. Since reselecting Messages as the SMS App, I can send SMS but not MMS (photos or group texts). I CAN receive MMS.

I'm running Android 4.4.4 and HTC Sense version 6.0

Help!

Labels (1)
0 Likes
1 Solution

Correct Answers
Highlighted

Re: My HCT One M8 won't send MMS

Customer Support

Hello dchmello!  My apologies for the trouble you're having with your MMS messages not being able to send.  Just to confirm, are you connected to Wi-Fi or 4G mobile data?  Please turn off Wi-Fi, ensure mobile data is enabled and test again.

Please click here for troubleshooting steps: http://vz.to/1xJgTw3.  If you need anything further, don't hesitate to let us know.  Thanks for being a valued Verizon Wireless customer!  Have a great night!

-KristieQ_VZW

Follow us on Twitter @VZW Support

View solution in original post

0 Likes
Highlighted

Re: My HCT One M8 won't send MMS

Member

HTC, not HCT, obviously.

0 Likes
Highlighted

Re: My HCT One M8 won't send MMS

Customer Support

Hello dchmello!  My apologies for the trouble you're having with your MMS messages not being able to send.  Just to confirm, are you connected to Wi-Fi or 4G mobile data?  Please turn off Wi-Fi, ensure mobile data is enabled and test again.

Please click here for troubleshooting steps: http://vz.to/1xJgTw3.  If you need anything further, don't hesitate to let us know.  Thanks for being a valued Verizon Wireless customer!  Have a great night!

-KristieQ_VZW

Follow us on Twitter @VZW Support

View solution in original post

0 Likes