My Galaxy s3 is asking for a recovery password.
Pappy33
Newbie

I do not know what the password is (it is not my Google acct password).  Is there any way to get around this without returning to factory default? I am unable to do anything- except I did figure out how to restart in recovery mode but I don't know what to do from there.

Labels (1)
0 Likes
1 Solution

Correct answers
Re: My Galaxy s3 is asking for a recovery password.
vzw_customer_support
Customer Service Rep

Hi Pappy33,

There is another way to get your Google Password. Have you tried Google's password recovery method? To reset your password, enter the email address you use to sign in to Google. This can be your Gmail address. Here'e a link to help http://bit.ly/1qHt8e0.


Thank you!

EdW_VZW Follow us on twitter @VZWSupport

View solution in original post

0 Likes
Re: My Galaxy s3 is asking for a recovery password.
vzw_customer_support
Customer Service Rep

Hi Pappy33,

There is another way to get your Google Password. Have you tried Google's password recovery method? To reset your password, enter the email address you use to sign in to Google. This can be your Gmail address. Here'e a link to help http://bit.ly/1qHt8e0.


Thank you!

EdW_VZW Follow us on twitter @VZWSupport

0 Likes
Re: My Galaxy s3 is asking for a recovery password.
tbo27
Master - Level 2
0 Likes