My Droid Razr M keeps dropping WiFi. HELP!!!

Member

Ever since the automatic upgrade a few weeks/month ago, my WiFi keeps dropping. I can get it back again by turning it off, going to Airplane mode, turning Wifi back on again, then turning Airplane off again.. .but that only lasts for a few minutes before Wifi drops again. Wifi shows as being high, but it's not and I ended up going over my data usage for this month because I didn't realize I was streaming movies at home when my phone wasn't using Wifi. Any ideas on what to do?

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Re: My Droid Razr M keeps dropping WiFi. HELP!!!

Member

I too am experiencing the same issue.  My Razr M drops or won't connect to wi-fi connections that it has in past with no problems, particularly my home wi-fi.  Most of the time it will find the connections OK but when you go to connect it simply says saving and then marks it as a saved connection with no Wi-Fi icon or connection.  If it does connect, I can't trust it to remain connected.  It will usually drop the connection within 15 - 20 mins.  I have spent 3 + hours on the phone with Verizon Tech Support done factory reset and have had 2 replacement phones, and again same issue.  I also set my Wi-Fi to  I have done some research on line and there seems two schools of thought.  1.  Motorola has an issue with their latest upgrade and connecting to certain Wi-Fi routers, (although I can't get a list of these).  2.  Just saw today that Fitbitand blue tooth seem to have conflicts with Wi-Fi as well.  This was interesting to me as I have a Fitbit. 

Anyone out there know more????????

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Re: My Droid Razr M keeps dropping WiFi. HELP!!!

Member

I have had the droid RAZR m for a year now and never had this problem disconnecting from my WiFi before. Now that's all it does. Is thee a problem these phones? I have other phones in my house and they are connected and have no issues. Please advise

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Re: My Droid Razr M keeps dropping WiFi. HELP!!!

Community Manager
Community Manager

I'm sorry to learn you are having problems staying connected to your WiFi, mally0513. Have you tried deleting the WiFi network and re-adding it? Please also ensure that your Bluetooth setting on your device is off.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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Re: My Droid Razr M keeps dropping WiFi. HELP!!!

Member

I will try, Thank You

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