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My Asus Zenfone won't let me pass the white screen?

kksscook
Member

Asus zenfone v, will not pass the verizon white screen with dots scrolling. Vibrates and screen dims  

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Re: My Asus Zenfone won't let me pass the white screen?

Community Manager
Community Manager

Hello kksscook, thank you for contacting us. We know the importance of having a good working phone, and we're here to help make sure yours stays on. Please push and hold the volume down button while the device is starting up so that it can start in Safe Mode. Please let us know if it stays on while in Safe Mode. 

 

UbaldoJ_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this

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