Motorola Droid Durham NC No 3G Can't Make a Call

kaaella_droid
Member
Outages being reported in Wendall, NC as well:  You're not alone. Wendell. A few hours now. #durham #verizon #3g #outage No data. Droid X & Droid
Motorola Droid Worked Fine in My Neighborhood in Durham NC for Over a Month -Now Cannot Call in or Out No 3G

 

I bought a Droid with the slide out keyboard about a month ago. My 3G worked GREAT in my house and in my neighborhood since I bought it. My boyfriend has one as well (on the same account). We never had a reception issue. The phones worked great inside my house and in my neighborhood. 

 

About a week ago we both noticed we no longer have 3G or reception showing on our phones. We have to drive about a mile out of my neighborhood to make a phone call or use any apps that need 3G (all of them).

 

Wi-Fi settting works great inside still, so my phone is not broken. I work in another town and my phone works great here!

 

So what happened? I called customer service and they made me reprogram my towers. This did not help at all. 

 

1. I can't make a phone call with my Droid from my home or within a mile of my home. 

2. I want to know what happened. 

 

The area in question is around Hope Valley Road and Willow Bridge Drive in Durham NC 27707. 

 

here is a map

 

If anyone else is having trouble in this area please comment. I really love my new phone and plan but this is unaccepatable. It's a phone. I need to be able to make calls. 

 

ps My bill is paid, I can make calls from other towns close by, and my phone is %100 charged and I did not drop the phone or break it in anyway.

 

Thank you

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Re: Motorola Droid Durham NC No 3G Can't Make a Call

budone
Sr. Leader

I woukd call back from another phone and demand a ticket be opened up for engineers to check out.

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Re: Motorola Droid Durham NC No 3G Can't Make a Call

kaaella_droid
Member

Thanks for the reply. I have done this. But I will try again. Now it just seems like a waiting game. 

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