Rafehr, we know that receiving these notifications is a great reminder that you have a balance due. If you did not receive a reminder, you may wish to ensure that these alerts are turned on. These may be managed by following the steps listed under number 4 at https://www.verizon.com/support/my-verizon-alerts-and-notifications-faqs/. LorenB_VZW If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!