Message+ no longer displaying contact name after Message+ upgrade...

JJFlash
Member

Over the weekend I made the mistake of accepting an upgrade to the Message  App on my LG G3 running Android V5.0.1.  Ever since the messages now display phone#s instead of the contact name.  If I compose/send a new message, the contact name is displayed for that conversation.  However if I receive a new message, it only displays the phone #?  What can I do to correct this, or back out the Message+ upgrade???

(I love my phone, but the updates that constantly break/change things are irritating)

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Re: Message+ no longer displaying contact name after Message+ upgrade...

Community Manager
Community Manager

JJFlash,


Here to help.  Software Updates are intended to improve the function of your phone. I can totally see how not having your contacts link up to your Message+ app become bothersome.  Are you having issues with all contacts?  Please clear out Message+ application and keep us posted. 


Click on link for steps on how to complete.

http://www.verizonwireless.com/support/knowledge-base-112102/


YareliM_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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