I got a Pantech Breakout as a replacement phone. I had it a few hours and had to mute it for a movie. Came out of the movie, turned the volume back up and despite it saying volume was fully up, the phone has no sound out of it's speaker.
I tried playing a youtube video, making a call on speakerphone and running apps I knew had sounds. No joy. Has anyone else experienced this? I will certainly be headed back to the shop to get this resolved. Had the phone literally six hours and this happened.
@Jsaq,
Audio is definitely a must for your phone and I'm sure this must be very frustrating for you. But no worries because I'm here to help.
Are you still having this issue with your device or did you already take the phone into a VZW store? Is the issue with the ringer volume and volume when watching videos only? Is the audio ok when on a call?
Let's try rebooting the phone by removing the battery for a minute. Insert and retest.
Keep me posted if the issue persist.
JohnB_VZW
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