Lollipop update

[Gacrkr]

Does anyone know when the droid turbo will update to lollipop?

[demmo86rt]

No

[5844dwk30]

Called Wednesday with a issue having with my ,"flagship" phone was told by tech rep at good ole V update was rolling out that day could take 2 weeks. For everyone to get it  called today the 14 th was sent to 2 nd tier support got a real snotty female rep was told their is no release date set and the issues with my phone isn't her problem I purchased it so itsxmy prob the issues I'm having will not be fixed until  update is received others have had same issue and have had 3 or 4 phones sent to them doesn't matter its a software bug and only fix is lolipop which may or may not show up so until than as the nice young lady (sarcasam) told me today deal with it

[5844dwk30]

Been with Verizon since 2001 until the last year or 2 customer service was excellent did whatever took to resolve your problem but last couple years attitude and the service part of customer service has gone away .

[Gacrkr]

So what is the software problem that everyone is having? I haven't heard about this yet