I received notice of lollipop OS update today. Got error on two attempts to download and install the update. Is anyone else having a problem with today's update. I have samsung galaxy S6.
Go to Correct Answer
Settings>Applications>Application Manager - then you have to scroll left to ALL it should be there.
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You could try to go to Settings>Application>Application Manager>Samsung Update and clear cache and data
Thanks but I was unable to findo samsung update application on my device.
Closest thing I could find there is android "ConfigUpdater"
Give it a try - you're just looking for a way to clear the plate and freshly download the update. Did you also restart between download/install efforts?
I think that did the trick else third time was a charm! Update complete thanks for your help