Lollipop - HELP!!!
BBberger1235
Enthusiast - Level 1

Does anyone know how to UN-Install Lollipop on my Samsung Galaxy S5?! It has continually killed my battery; I use to be able to get two days on my phone and now I cannot make it until I get home from work without having to charge the phone! Also - it keeps crashing my apps - like the simple ones... Messaging. If I get a text message while typing a text; it crashes and goes back to home screen.

Please Help!

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Re: Lollipop - HELP!!!
Snn5
Legend

There is no way to revert.  There are countless threads here that relate to S5 Lollipop issues, some have found success, some have not.

Re: Lollipop - HELP!!!
B33
Legend

Sorry to hurt yours or any one else's feeling but once the UPDATE is installed it can't be removed or turned back say like on our P.C.'s I also hate to put it like this you have to with these updates read.. read..read  and make your best judgment call before you allow the update to take place, now if your phone installed the update without you knowing it then its hard to make the call to whom to be mad at I've had my one of my phones start updating and just before it completed and turned things into chaos I got it stopped..

Next time I might not be so lucky but all I can tell ya is to just hang in there as much as you can until another update comes out to Fix this one that is causing so many issues now.!

Re: Lollipop - HELP!!!
lb309
Enthusiast - Level 1

My S5 updated yesterday (Mar 5th) and worked fine for 24 hours.

This morning it started locking up and re-booting every 2 minutes (not exaggerating), and shows no sign of stopping.

It will briefly come up to the unlock screen, then glitches, then hangs up on the red screen before shutting down and re-starting.

Very disappointed that there is no official response to the problems with this update. 

Re: Lollipop - HELP!!!
B33
Legend

Well usually on OS updates you can kind of control them by running either before or after the update a Factory Reset but Lollipop has put ill taste in many and Google might want to change the name to Licorice the kind that has that awful Taste or maybe they should change the name too Liver with onions well I know I'm being a bit humorous but this OS has hurt the feelings of many maybe a select few but its done enough Hopefully something will change soon.!

Re: Lollipop - HELP!!!
lb309
Enthusiast - Level 1

Update:

Tried clearing memory cache which did not help.

Was able to get the phone out of the re-boot loop by shutting down and pulling the battery for a few minutes.

Stays on now, started getting texts again, and seems much less laggy.

Seems to work OK now.  Battery is low, but that may just be from all the re-boots.

Re: Lollipop - HELP!!!
mstailynn
Enthusiast - Level 2

I am being very VERY VERY careful with my notification panel to avoid the update since it lists itself there as something I can do. It also tries to ask me too when I turn on data AFTER turning my phone on in the morning. Since this came out I called verizon and they said they can't take the ntofication of the update off my phone. I will have to be careful from now until I upgrade my phone since mine was built for kit kat I don't want any other. No help beyond filing for a replacement since its a defect (per my last convo with vzw)

Re: Lollipop - HELP!!!
Mkrue
Enthusiast - Level 3

I am told there's no return. At least on a PC they usually have classic view. I wished I'd have known what a horrific thing this Lollipop is. Whoever wrote it was either retarded or on drugs. Nothing works. The texts don't work. The numbers on the phone all run together with no separation. The open apps show up as stupid cascading windows. The notification bar area says Verizon Wireless. I already know that. I haven't even used most of my apps yet. These are the highlights. If you haven't installed it yet, DON'T DO IT! There's nothing user friendly about this phone now. If someone in a store were trying to push this phone on me with this installed, I'd promptly tell them to shove it.

Re: Lollipop - HELP!!!
Salisbury
Specialist - Level 2

   If you had kept the phone up to date with system and app updates, than you wouldn't be having these software problems. Samsung Galaxy s6 will be released Apr. 10th 2015 with Lollipop 5 pre-installed, and it will work fine. You can be 100% sure of that.

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Re: Lollipop - HELP!!!
Salisbury
Specialist - Level 2

  And this will support that theory.

messenger stopped & talk to text only sparatic

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