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Re: Lollipop - HELP!!!

Member

I have kept the phone up to date from yay 1. When something stinks, it

smells nonetheless. You have no idea what you're talking about. This update

even took away my input keyboard.

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Re: Lollipop - HELP!!!

Member

Be sure I'll never buy another Samsung anything.

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Re: Lollipop - HELP!!!

Sr. Member

  Mkrue, 73 million Samsung Galaxy s5 phones were sold last year. That is not my count but what CNN reported. So whether you buy one or not or know how to keep software compatible makes very little difference.

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Re: Lollipop - HELP!!!

Member

And you don't get it!

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Re: Lollipop - HELP!!!

Member

Mkrue, you cannot take what someome like Salisbury says seriously.  They helped one person with an out of date system and now they think they are Senior Tech Support at Verizon. (Thanks for linking to that awesome tech support article that shows how you helped one person.  bravo!)

Samsung sold 73 million SMARTPHONES in the third QUARTER of last year, not S5's for the year.  (Article here Samsung sold 73 million smartphones in Q3 2014 - SamMobile)

The Lollipop update was't released until the end of last year/beginning of this year, and has caused a lot of headaches.  Just search Google for "Lollipop update probelms" which results in 15,000,000 results.  So, yes, Salisbury, you are correct in the fact that Samsung probably doesn't care about Mkrue, me, or any other SINGLE person that posts on the Verizon message board, however, they do care about 15,000,000 people complaining about it online.

Obviously, a troll is still a troll...

The alarm function is a pain right now, and the only way I have found to bypass it is to put my phone on vibrate, and also to silence the vibrate function.  Since I normally would turn my phone to silent right before bed, this is just one more step to remember to put it on vibrate instead.  Yes, this sucks, but they are going to release an update quite soon that "should" fix this problem for those of us who liked the old silent function. (So they say!)

Good luck in getting this alarm headache temporarily fixed Mkrue, I am right there with you.

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Re: Lollipop - HELP!!!

Member

Same continuous rebooting problems but mine started as soon as the update was complete. After finally just pulling the battery, since the constant rebooting music was annoying all my co-workers, I charged over night with phone off to no avail. After turning phone back on this morning I noticed there's no cell signal and no data. Checked "Settings/About Phone/Status" and found that the phone now thinks there's no SIM card installed, which might explain why it keeps rebooting.

I did notice that if the phone is plugged into the charger, and I have the music playing, the phone doesn't reboot continuously. It does reboot sometimes in the middle of a song but not near as much as it does without.

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Re: Lollipop - HELP!!!

Member

Took my phone to the Verizon store tonight and showed them the problem. Guy took it in the back and came out 20 minutes later and now have phone and data signal. Told me all he did was a hard reboot on the phone and can't find a problem. Seems to be working alright now and at least I have a phone signal and it's not rebooting continuously any longer.

One thing I showed him was on boot up there was an unlocked "lock" symbol on the samsung screen with "custom" below it. When he returned my phone it was no longer there but he saw it too and told me he had never seen that before.

Kudos to David at the Flint Township, MI store for helping me out with this!

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Re: Lollipop - HELP!!!

Member

I would recommend you first wipe partition cache and see if anything is aided, otherwise you're looking at a FDR.

Unfortunately there's no way to go back on an upgrade in a manner that Verizon will support, that will not void your warranty or that Verizon will allow to be posted on this forum.

Now, if I were you and I were not going to do anything to my warranty I would say first you should wipe partition cache and check, then if it doesn't help do a FDR followed by another partition cache wiping. Don't automatically put all apps back on but instead do it bit by bit so that you would know if any bad apps are draining the battery. To aid battery life I recommend you add on greenify and disable the bloat provided you don't use any of the bloat apps.

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Re: Lollipop - HELP!!!

Member

Same here, LG G3, right after the update, the battery drains in half a day (with practically no usage), which used to last day and half before. It goes from 50% to 15% in an hour, and then to 5% in minutes. And with 5% power, it won't even let me take pictures. Before this useless update, I was making tons of pictures with 1% battery, and it lasted pretty long.

And to add to that, all the UI is extremely simplified, but at the same time, extremely slow.

Anyway you slice it, it is obvious somebody (ehm, verizon, ehm) paid money to make sure the old phones don't perform, forcing us to buy new phones. It is telling, how verizon's responses are completely useless and they don't even try to investigate. This will be a nice class action lawsuit.

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Re: Lollipop - HELP!!!

Member

Good idea. My son and husband both have Samsung Galaxy s5s as do I. I ran the Lollipop update and have tried all manners of recommended fixes.  It REALLY sucks. I'm ready to dump Android (I've been loyal to Android from the get-go) and switch to an iPhone. My husband and son changed their settings to do not run automatic updates.

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