Locked screen and locked SIM card
REUP
Enthusiast - Level 1

My screen will not unlock when I slide on the screeen from the key in the center to the lock?  and my sim card is disabled. Is there an override code to enable it?

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Re: Locked screen and locked SIM card
vzw_customer_support
Customer Service Rep

REUP, we all rely on our phones to stay connected with family and friends so I know how frustrating this must be. But don’t worry because I’m here to help!

Are you still unable to unlock your phone and SIM card? Try rebooting the phone and SIM card for a minute and retest.

What phone do you have? Are you getting an error message regarding the SIM card being locked? Please post back with additional details regarding your issue so I can further assist you.

John B

Follow us on Twitter @VZWSupport

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