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Re: Last software update cripples Motorola Razrs-> why?

Novice

Why, I would never complain about something like that on the air. Never.

Smiley Happy

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Re: Last software update cripples Motorola Razrs-> why?

Customer Support

Yeehaw404, I am sorry for any misinformation provided to you previously. I am glad you have at least one working device right now. Let's get the other Samsung Galaxy S4 working safely also. Have you already gone by one of our stores to have your overheating device concerns addressed? If not, does your device only over heat when it is charging?

LindseyT_VZW

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Re: Last software update cripples Motorola Razrs-> why?

Novice

It's been resolved-> look two posts up from your last, software issue.

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Re: Last software update cripples Motorola Razrs-> why?

Customer Support

Thanks Yeehaw. We have recommended that step in the Samsung threads.

MarquiaF_VZW
Follow us on Twitter @VZWSupport