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LGK4 support.
wfetzer2002
Newbie
‎08-11-2016 09:20 AM

Is it always this difficult to make contact with a live person at Verizon?  I've been trying to find someone foe 4 days now.  their chat line doesn't em to work. I keep getting redirected to automate Q&A system which doesn't have the information I want.I'm beginning to believe we should have gotten our new phones from Sprint or AT&T instead of Verizon. I hate to call them because I almost neer get anybody that actually knows anything about these phones.  any suggestions?

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Re: LGK4 support.
SuzyQ
Community Leader
Community Leader
‎08-11-2016 08:28 PM

Call 800-922-0204; choose option 4 ("Other"), then say "Agent" at the voice prompt.  I typically get connected to a real person in 5 minutes or less, usually less.

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Re: LGK4 support.
SuzyQ
Community Leader
Community Leader
‎08-11-2016 08:28 PM

Call 800-922-0204; choose option 4 ("Other"), then say "Agent" at the voice prompt.  I typically get connected to a real person in 5 minutes or less, usually less.

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Re: LGK4 support.
vzw_customer_support
Customer Service Rep
‎08-13-2016 09:32 AM

We always want to help our customers with anything they need assistance with, wfetzer2002. We are here for you. What did you need help with on your phone?

StevenG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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