LG Spectrum problems
hafnera
Newbie

My LG spectrum continues to have problems. Every now and then when I go to type a text message my phone will add several letters, ones that are not even close to the ones I'm typing by. It's bothering me because I've only had the phone for a month now. Also, when I go to click on apps or the web instead of going to the web page it zooms in and zooms out. Anyone else having this problem?

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Re: LG Spectrum problems
vzw_customer_support
Customer Service Rep

Hi hafnera!

That must make writing a text message difficult! I'm sorry that's happening! Have you downloaded apps to the phone? Do you have a 3rd party messaging app or keyboard? I would suggest running the phone in safe mode: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=49996 Then restest the keyboard. If the phone operates properly, we know an app is causing the issue. If safe mode is not successful, the next steps would be a hard reset: http://bit.ly/QiU3um

Let us know the results!

Katie H
VZW Support
Follow us on Twitter @VZWSupport

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