LG Spectrum 2, PC Sync Not Working

[Steviegee]

I connect my Spectrum 2 via USB cord to laptop.  Phone starts charging with no problem.  Although, I don't get any information in notification bar that it is connected to a PC.  I have checked the settings.  it is set up for MTP and to prompt me when it is connected.  When I go into My Computer, it shows no device is attached.  Have tested USB drives, and they are working fine.

[vzw_customer_support]

Thanks for contacting us and already going through some troubleshooting steps, Steviegee! Does anything happen when you put the phone in Safe Mode http://vz.to/1moYrZc? Have you ever been able to connect the Spectrum 2 to your laptop?

TamaraH_VZW
Follow us on Twitter @VZWSupport

[Steviegee]

Just tried in Safe Mode with no luck.  Yes, the phone connected in the past.

[vzw_customer_support]

Thanks for trying that step Steviegee. Please download the USB driver for the phone to your computer. http://www.lg.com/us/support/software-manuals

You'll need to select Verizon, Spectrum 2, and select the tab for software update at the bottom.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

[Steviegee]

Have downloaded the file. But, not sure where this file should be saved in

order for it to function.

On Tue, Mar 25, 2014 at 3:56 PM, Verizon Wireless Customer Support <

[vzw_customer_support]

No need to worry Steviegee! Once downloaded the file should auto open. Did you select save or open? Please keep us posted, thanks!

MatthewS_VZW
Follow us on Twitter @VZWSUPPORT