LG Lucid immediatley drops wifi connection
Croaker
Newbie

I try to connect my Lucid to my home and work wifi but it drops the connection as soon as it connects?

I have other devices (laptops etc.) that connect to these networks fine.

Is it a 4G thing or do the routers have to be a certain level or speed?

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Re: LG Lucid immediatley drops wifi connection
vzw_customer_support
Customer Service Rep

Let's get this figured out, Croaker! I use my WiFi all the time, so I understand the importance. I reviewed several options for resolving this issue. The most effective step was to complete a factory reset. Please select the link for instructions....http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=55945 ^CM

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Re: LG Lucid immediatley drops wifi connection
stef7
Master - Level 2

Before the user wipes the phone, perhaps the first thing to try is to "Forget the connection" and reboot the phone, then attempt to create the connection again. On a few phones I have had, this has worked on two different routers I have owned.

It's strange, I know, but it worked. Following that, there was no problem re-connecting and staying connected to the router.

Worth a try.

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