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LG Lucid immediatley drops wifi connection

Member

I try to connect my Lucid to my home and work wifi but it drops the connection as soon as it connects?

I have other devices (laptops etc.) that connect to these networks fine.

Is it a 4G thing or do the routers have to be a certain level or speed?

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Re: LG Lucid immediatley drops wifi connection

Customer Support

Let's get this figured out, Croaker! I use my WiFi all the time, so I understand the importance. I reviewed several options for resolving this issue. The most effective step was to complete a factory reset. Please select the link for instructions....http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=55945 ^CM

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Re: LG Lucid immediatley drops wifi connection

Sr. Member

Before the user wipes the phone, perhaps the first thing to try is to "Forget the connection" and reboot the phone, then attempt to create the connection again. On a few phones I have had, this has worked on two different routers I have owned.

It's strange, I know, but it worked. Following that, there was no problem re-connecting and staying connected to the router.

Worth a try.

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