LG G3 not dowloading mms
frdmustang08
Newbie

Do you have to have data turned on to download picture/mms?

I can use Wi-Fi at work during the days and still does not download. I have tried the take the battery out "fix," and turning the auto retrieve mms off.

I have a 2Gb plan for data and by day 5 its gone if I keep the data on. Hence, why I turn it off.

For us less fortunate people that do not rely on having to have data all the time, and cant afford an unlimited data plan, this is a ridiculous idea, if it is true.

I will go back to my old DROID incredible 2 or a simple flip phone, if this is the case.

Then I and my family can enjoy pictures of my son, that I wouldn't be able to do with the LG.

Verizon, stop being ridiculous and "keep it simple stupid."

Sinerely,

A very agitated customer

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Re: LG G3 not dowloading mms
RushFan2112
Specialist - Level 2

MMS is supposed to use the text portion of your phone plan and should not use your data plan at all...unless you are using some sort of program that diverts the MMS to go over data like Verizon's Message+

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Re: LG G3 not dowloading mms
frdmustang08
Newbie

that's what I had thought as well. until I started not being able to receive them. for some reason it just started to happen too. I went to a Verizon store yesterday, and the tech's first question was "why is your data turned off?" my response was "because it eats up the data and I will have overages."

she then told me, "oh, well you need it turned on to receive the messages."

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Re: LG G3 not dowloading mms
RushFan2112
Specialist - Level 2

I have a G3, too. I don't know what message client you are using, but I am using Handcent SMS.  When I turn off mobile data (and have WiFi off) and send an MMS message (a pic to my wife), she gets it. 

She was also able to send an MMS message to me (she also uses Handcent) even though I still had data (and WiFi) off.

What messaging client are you using?

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Re: LG G3 not dowloading mms
frdmustang08
Newbie

Honestly,

I have no idea what that means.

How do I find that out?

I used to have no problems with this phone, I don't understand what the deal is now.

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Re: LG G3 not dowloading mms
RushFan2112
Specialist - Level 2

What icon (app) do you use to send an MMS on your G3? The app called Message+ or the one called Messaging?

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Re: LG G3 not dowloading mms
frdmustang08
Newbie

message+

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Re: LG G3 not dowloading mms
frdmustang08
Newbie

it actually says message+:5.5.17

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Re: LG G3 not dowloading mms
RushFan2112
Specialist - Level 2

I hate to break it to you, but as long as you use Verizon's Message+ app, you will continue to use your data plan on ANY message you send with your phone.  There is no way to force Message+ to use the normal text channels to send an MMS message - or even a regular text message.

I recommend you use a different program for your messaging and completely stop using Message+.  I don't know if you use the sync features of Message+ where you can do texting/MMS from your PC or tablet, but if you switch away from Message+, you will lose this functionality.  But that's what you have to give up to save your data plan.

I highly recommend you download Handcent SMS from the Google Play store or just use the Messaging app that came with the G3 if you don't want to take a bite out of your data plan when messaging.

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Re: LG G3 not dowloading mms
frdmustang08
Newbie

I don't have to worry about any other devices, this is my only one.

I guess that makes sense, I didn't realize when I hit the "update" button for messaging that it would do all this.

Any recommendations on how to get back to the original messaging plan.

Do I just go into the play store and uninstall "Verizon messages?"

and if I don't do that and install handcent, will it automatically be used, instead of message+.

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