LG Enlighten FREEZES
Jonelle
Newbie

Just got an LG Enlighten.  It is freezing ALL the time.  No rhyme or reason to why or where it happens.  Please help! It is so frustrating!

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Re: LG Enlighten FREEZES
drquinn
Newbie

is it the touchscreen? Mine froze last night and it still won't budge. GRRRR! Tried a soft reboot and a recharge and still nothing. I cannot use my phone.

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Re: LG Enlighten FREEZES
vzw_customer_support
Customer Service Rep

Hi there!

If you're having issues with your device freezing, I recommend pulling out the battery. If the device continues to freeze, see if this happens within a specific application. If so, try clearing the cache on that app: http://bit.ly/KBkKUG If that is unsuccessful, we recommend factory resetting the device if powering down the device regularly doesn't help: http://bit.ly/KBlqt9 

Keep us posted on your results or any new information.

Regards,

MikeS_VZW
Follow us on Twitter @VZWSupport

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