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LG Ally random reboot

Member

Hi,

 

I was just wondering if anybody else has a random reboot issue that I am experiencing on my new Ally?

 

My wifes was rebooting out of the box, so the replacement should be here tomorrow.  But mine will just reboot out of the blue once in a great while.

 

Is there any logs I can check for or anything to troubleshoot?

 

Thanks,

Hil

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Re: LG Ally random reboot

Sr. Leader

i don't know how to get to the logs from the phone itself. however, i have an app called "device information." it gives you all kinds of info on your phone, including logs. however, it appears to only access the logs from the current day. now i know nothing about what these logs mean.....i just know you can access them. you may know what they mean?

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Re: LG Ally random reboot

Member

I've only been seeing the reboot when plugging the phone in.  Apparently you cannot charge the device when it is turned off

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