LG Ally lost texts
yoursinsn2me
Newbie

My phone just updated to 2.2 and now every text message I had is gone. I checked it through Handcent and the stock app, and nothing.  MyBackup Pro won't let me restore them either.  It tells me the backup file for this phone is not found and if I've changed my phone since the last backup I need to enter the PIN given to me, but it's saying that the PIN is incorrect.  What the heck is going on?  I'm guessing they're gone forever. Has anyone else had this problem?  I'm not noticing any huge improvement in my battery life, either, even after uninstalling the task killer I'd been running. Any suggestions on what to do to avoid this problem in the future?  This is the second time this phone has eaten all my texts, which is very annoying since I had important info in some of them.

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Re: LG Ally lost texts
Jstring
Enthusiast - Level 3

yoursinsn2me wrote:

My phone just updated to 2.2 and now every text message I had is gone. I checked it through Handcent and the stock app, and nothing.  MyBackup Pro won't let me restore them either.  It tells me the backup file for this phone is not found and if I've changed my phone since the last backup I need to enter the PIN given to me, but it's saying that the PIN is incorrect.  What the heck is going on?  I'm guessing they're gone forever. Has anyone else had this problem?  I'm not noticing any huge improvement in my battery life, either, even after uninstalling the task killer I'd been running. Any suggestions on what to do to avoid this problem in the future?  This is the second time this phone has eaten all my texts, which is very annoying since I had important info in some of them.


One weird suggestion to try: Remove the battery then remove the SD card. Put the battery back in without the SD card and boot the phone back on. Let me know if you have any luck viewing your messages.

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Re: LG Ally lost texts
yoursinsn2me
Newbie

 


Jstring wrote: One weird suggestion to try: Remove the battery then remove the SD card. Put the battery back in without the SD card and boot the phone back on. Let me know if you have any luck viewing your messages.

Thanks for the suggestion.  I tried that, but it didn't work.

 

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Re: LG Ally lost texts
Jstring
Enthusiast - Level 3

Thanks for the reply. Have you attempted removing any of the third party messaging apps  (Handcent, etc.) as well as any possible application killer?

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Re: LG Ally lost texts
yoursinsn2me
Newbie

 


Jstring wrote:

Thanks for the reply. Have you attempted removing any of the third party messaging apps  (Handcent, etc.) as well as any possible application killer?


I did that also with no success.

 

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Re: LG Ally lost texts
Android10
Contributor - Level 3

We apologize  for the loss of your messages.  When doing a system update we recommend that you try closing third party applications that are running on the device and backing up important content, as updates sometimes cause unexpected results and possible loss of data.


For the problems with your back up file, verify the file has not been moved, this often occurs after an update.   


You may have to tweak the power management settings on the device in your settings, and uninstall, and re-install some applications on the device to see an overall battery improvement.  

 


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Re: LG Ally lost texts
lg_optimusprime

HI,

Can I just say, when it comes to getting your texts and stuff back, you need to consider specialist recovery tools - all other efforts are in vain Smiley Sad

The software I tried myself is available here: http://enigma-recovery.com

It recovers from the phone's SD card, so not only texts, but also pics, videos etc.

It got me back my precious data, so hopefully it could do the same for you !

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Re: LG Ally lost texts
Ann154
Community Leader
Community Leader

Hi, lg>optimusprime,

You replied to a discussion thread that's over TWO YEARS old. I highly doubt the OP will and respond to your message on the forum.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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