My husband and I have LG Ally phones. Up until a month ago, we loved them. Now we drop calls, we get no signal, 3G works whenever it wants. We have called Verizon, we dropped calls while on the phone with them numerous times and they had to call us back. We have been in the store, done factory resets, dialed *228, etc., etc., etc. They did send us new phones from Asurion. When my hubby got his, he opened the box, activated it and proceeded to drop 4 calls! I am so frustrated! We have been customers of Verizon for over 10 years and that doesn't seem to matter. We pay too much $$ every month to not be able to use our phones. We were told that there is nothing that can be done until the Network people look into the problem. Nobody can tell me how that will take, and all the while we are left without reliable phone service. At this point, I want something resolved. Either get us phones strong enough to get a signal (at no cost to us) or waive our early termination fees so we can go somewhere else to get some decent service. I am just wondering if anybody was running across problems like this. I just want answers and resolution.
