So, I log in to my Verizon Wireless account to get some information about using my phone overseas. I see the nice handy Live Chat option, and I think, great, no need to spend an hour on the phone. Wrong.
Even though I am logged in to my account, when I choose any of the options under Live Chat, the sub-options are greyed out and there's a prompt that says "Please sign in..."
I AM signed it. And of course, "Please sign in" is given as plain text, not (heaven forbid) as a hyperlink that might actually take you to where you can fix the "problem".
This is infuriating.
>> Profanity removed to comply with the <<
Message was edited by: Verizon Moderator
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