Issues with latest "security" update
gbernhard
Newbie

Did an OTA upgrade last night on my HTC One(M7) which was intended to fix security issues. Today, I am unable to access Google Now and my keyboard becomes inaccessible  at times. Can I roll back these updates to the previous version?

Labels (1)
0 Likes
Re: Issues with latest "security" update
Snn5
Legend

While you cannot roll back the update, you can try to clear your phone's cache of old files.  That may help short of a factory reset.

Turn the phone off

Press and hold the Volume Down key

Press and release the Power key

Keep the Volume Down key pressed until the three Android images appear

Use the Volume Down key to select Recovery

Press the Power button to confirm

When you see the red triangle icon, press Volume Up and Power at the same time

Use Volume Down to select Wipe Cache Partition

Press the Power button to confirm your selection

Wait until the phone tells you that the wipe is complete

Use the Power button to select Reboot System Now

0 Likes