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Isis problem with getting $40 credit

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I'm hoping Verizon can help me. I was able to install the Isis mobile wallet on my new phone today. as i was going through the process, i started clicking on the links to terms and conditions. I had not yet finished signing up for Amex Serve, which has a $40 credit offer until 3/31. The problem is i was hitting the back arrow and somehow got out of Isis. Now if I go into my account, i don't have the $40 credit. I tried uninstalling and re-installing but it appears that I am now not considered a new Serve customer. Can anyone help? Plus i can't tell if i actually signed up for Amex Serve when I look into my account. There is no $40 credit for sure!

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