Is there a Nexus 6 speakerphone bug?
nexus6user
Enthusiast - Level 2

I have a new Nexus 6. I noticed that I often have to toggle the speakerphone off then on again multiple times during a call. What happens is that the volume suddenly drops to regular earpiece volume when I'm on a conference call using the speakerphone. Toggling it off then on again fixes it at least temporarily. It sometimes happens 5-6 times in the first few minutes of a call, then it is fine after that.

Known issue?

Labels (1)
0 Likes
1 Solution

Correct answers
Re: Is there a Nexus 6 speakerphone bug?
nexus6user
Enthusiast - Level 2

Just an update -- I got an Android system update yesterday... now this issue seems to be gone. So all OK for now.

View solution in original post

0 Likes
Re: Is there a Nexus 6 speakerphone bug?
vzw_customer_support
Customer Service Rep

Nexus6user, let’s get this speakerphone in tip top order. We want this working as good as new. As this does not seem to be a known issue of the device, how long has this been happening? Is this happening intermittent or consistently?  Do you currently have a case on your device? Any moisture or physical damage to the device?


TakendraW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Is there a Nexus 6 speakerphone bug?
nexus6user
Enthusiast - Level 2

Hi -- it's a brand new phone (last week), and I noticed this issue right away. No moisture or damage. There is an Incipio case on the phone (from the VZW store in Hartsdale NY). It happens on regular (non-conference) calls also. It doesn't happen all the time but is fairly consistent in the first few minutes of a call. Often I have to toggle the speaker button off then on several times.

0 Likes
Re: Is there a Nexus 6 speakerphone bug?
nexus6user
Enthusiast - Level 2

Just an update -- I got an Android system update yesterday... now this issue seems to be gone. So all OK for now.

0 Likes