Just got a replacement phone. Now the Internet will only work when disconnected from WiFi. Please advise.
do phone calls work? make sure cell data is on in settings under data usage
Me too I'm going to restore my phone again. Do you notice that it starts loading pages slowly and eventually partially. Then I get dns probe; but, I have full wifi strength and other devices work even my mom's s5 same model except white works perfectly. Did it start happening a little bit after you updated phone too?
I'm having the same problem on both my S6 edge and my Note right now... Everything else is working on my home Wifi connection including my iPad, laptops (multiple), and Smart TV's... Reboots, resets, etc are not fixing the issue...
ChicaNana,
Let's take a look and make sure we get your device get connected today. When did this begin with your phones? Is the software up to date? Have you been able to test multiple WiFi connections? Please share a few more details so we can better assist. Thank you.
TrevorC_VZW
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