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My wife and I both have Galaxy S5 running Android 5.0 on Verizon Wireless. Starting a few days ago she is not receiving some SMS text messages I send,
though they show up on my phone as "delivered". Other SMS messages I send her are delivered as usual. Any ideas about what could be wrong?
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Let's get to the bottom of this, MHOak! Is your wife receiving all of her text messages from other people? Also, do the ones she's missing happen to be picture messages? Please provide some additional details, and we'll work to help resolve this.
MichelleH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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She receives texts from other people and some of my texts. These are simple SMS texts, no photos or emojis.
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MHOak, I appreciate the information. I wonder, does this seem to happen at a certain time of day? Do you recall where each of you is when it happens? Could you send yourself a text when she doesn’t get one to test which side is having the issue?
JoelR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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It has happened a few times around 6:30pm. I send a text when I am leaving work. I frequently copy and paste the same message as the previous day. Could that have anything to do with it? Today it worked fine. I can try sending it to myself too.
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Thanks for this info. Go ahead and send yourself the message at the same time you send it your wife. Let us know if you are able to receive it but she doesn’t
ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!