I try to plae call on Samsung Galaxy S 4 and it comes up call not sent. Text works. Any suggestions?
magickaldragon

Everything seems to be working except being able to place calls.  And, of course, Verizon Chat for help is unavailable right now and I can't call in since the phone can't call out.

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Re: I try to plae call on Samsung Galaxy S 4 and it comes up call not sent. Text works. Any suggestions?
nicholasbranson
Specialist - Level 1

First thing I'd try is to power off and back on if you haven't done that yet...

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Re: I try to plae call on Samsung Galaxy S 4 and it comes up call not sent. Text works. Any suggestions?
nicholasbranson
Specialist - Level 1

Or you may need a network refresh, which would require a call in... if you can get your hands on another device, the number is (800) 922-0204

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