I do not receive notification when I have a voicemail. Why not?

Mika1973
Member

I have a Droid Turbo.  Less than a month old.  I do not receive any notifications , sound or symbol, that I have a voicemail.  I just happened to check it one day and I had 5 message.  What can be wrong?

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Re: I do not receive notification when I have a voicemail. Why not?

Community Manager
Community Manager

Mika1973, let's make sure we get your voicemail notifications back! When did you start noticing this occurring? Are you using visual or standard voicemail? Please share a few more details so we can find resolution for you. Thanks!



TrevorC_VZW


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Re: I do not receive notification when I have a voicemail. Why not?

nicholasbranson
Sr. Member

You might try going in to Settings>Apps>then you should get a list with "downloaded" at the top,... swipe from right to left until your list says "all" at the top, scroll down the alphabetical list until you get to "voicemail", then tap on voicemail app, then make sure box saying "show notifications" is checked. If not, check it, If its already checked, tap on clear data, and then force stop.

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