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Re: I cannot send or receive text messages on my Moto E. Help!

Member

I tried making google messenger the default SMS text program...and when I tried sending a message on that app, I received an error code:

Card 1 error 97

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Re: I cannot send or receive text messages on my Moto E. Help!

Member

Turns out that texting was turned off at network somehow..customer service reallllly helped getting it all set back correctly.

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Re: I cannot send or receive text messages on my Moto E. Help!

Customer Support
MDyer06,

I'd be lost without my text messaging! Let's see about getting yours back up and running. We apprieciate you taking all these steps, even the factory reset. Have you checked your account yet to ensure there are no blocks on it? You can check this through your My Verizon account online or in the app.



ChristinaM_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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