I'd be lost without my text messaging! Let's see about getting yours back up and running. We apprieciate you taking all these steps, even the factory reset. Have you checked your account yet to ensure there are no blocks on it? You can check this through your My Verizon account online or in the app.
ChristinaM_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!