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I backed up my pictures to my cloud, how do I get them back to my phone so I can download them onto my computer?

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I backed up my pictures to my cloud, how do I get them back to my phone so I can download them onto my computer?

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Re: I backed up my pictures to my cloud, how do I get them back to my phone so I can download them onto my computer?

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Stefssammie

Backing up your information is very important to preserving your memories. When you perform a backup on the phone, the pictures are supposed to remain on the device. Are the pictures missing from your phone now? If they are still there, you can plug the phone into the computer to transfer your pictures over. Otherwise, you can download the Verizon Cloud desktop app to help manager your media on your computer. http://www.verizonwireless.com/support/how-to-use-verizon-cloud/

ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I backed up my pictures to my cloud, how do I get them back to my phone so I can download them onto my computer?

Community Manager
Community Manager

Stefssammie

Backing up your information is very important to preserving your memories. When you perform a backup on the phone, the pictures are supposed to remain on the device. Are the pictures missing from your phone now? If they are still there, you can plug the phone into the computer to transfer your pictures over. Otherwise, you can download the Verizon Cloud desktop app to help manager your media on your computer. http://www.verizonwireless.com/support/how-to-use-verizon-cloud/

ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

X

View solution in original post

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