How to set up a Sync or back-up for a phone from your computer?
SUZUKI06LTR450

I dropped my phone and the screen is not working, it is like snow and I cannot see anything on it.  The phone still works but I cannot click anything as the screen does not come up correctly.

I'm hoping to do a back up or sync the phone to my cloud since the phone still works, how can I do this from my computer?

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Re: How to set up a Sync or back-up for a phone from your computer?
Ann154
Community Leader
Community Leader

What is the phone model?  Do you use the Verizon Cloud or another cloud service?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How to set up a Sync or back-up for a phone from your computer?
vzw_customer_support
Customer Service Rep

SUZUKI06LTR450,


Oh no! Having a damaged phone is something we don’t ever want to hear about. Let’s work together to see how we can backup your phone. What model phone do you have? Have you ever backed up your phone to the Verizon Cloud?


AliciaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How to set up a Sync or back-up for a phone from your computer?
mama23dogs
Legend

Android phone is most likely backed up to google...

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